FAQs

Condensation happens across all brands and models due to Singapore's climate when the warmer external air touches the cooler glass surface of the door.

Not to be alarmed, you can easily wipe off the water. To reduce the condensation, an option is to increase the temperature of the wine fridge alternatively. Click here to know more.

If you would like to consider something without condensation issue, consider the solid door collection or heated door collection.

For freestanding models, we would recommend leaving as much space as possible, or a gap of at least 10cm on each sides of the fridges to allow sufficient space for airflow around the unit.

For front venting models, we would recommend leaving at least 2-3cm around and back.

For integrated models, please follow the specifications drawings in the product. Please reach out to us for any queries.

You may use a damp cloth to wipe the insides and outsides of your wine fridge and use a dry cloth after to dry the surfaces. Please minimise water contact with any electrical parts.

For in-stock items, the average delivery time would be 2-4 working days.

For pre-order items, please contact us to advise on the delivery date.

For more information about deliveries, please refer here.

Basic installation: Free for all brands and models.

Basic installation scope includes plugging into direct wall socket without any further electric services required (eg cutting of wire to plug into socket is not inclusive). Any additional services required are chargeable.

Disposal: Varies according to brand purchased of new unit.

For more information about disposal fees, please refer here.

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Freestanding wine fridges are designed to stand alone, without pushing it under a counter or into a carpentry space. It should be well ventilated as heat escapes from the back.

Built-in wine fridge can be identified through front vents where the heat escapes and are designed to be installed under counter or cabinet.

Integrated fridges are built-in fridges where you will be able to clad a door panel over the unit itself.

A single zone wine fridge allows you to set one temperature throughout the fridge. This is ideal for consumers whose collection mainly contain only one type of wine or consumer whose collection are mixed but uses it more for storage rather than daily serving.

A dual/triple zone wine fridge has 2/3 cooling zones respectively. As such, you will be able to set 2/3 different temperatures in each zone, this is ideal for consumers whose collection is rather mixed and uses it for daily serving.

Multi zone refers to fridges that allow you to set the max and minimum temperatures. The top and bottom of the fridge will be the set temperature while the in between are gradual increment in between the set temperatures.

The temperature thermoelectric wine chillers can go down to depends on the external environment and in Singapore's climate, it could typically only go down to about 16°C and would only be suitable for storing reds. Compressor fridges, on the other hand, can go down to lower temperatures and tend to be more durable than thermoelectrics.

In general, the bottle size on our product names refer to standard Bordeaux sized bottles. Sizes are usually adhered to manufacturers' guidelines. Number of actual bottles may vary depending on stacking styles and size of bottles. If your collection are mostly odd sized bottles, we recommend sizing up. Removing shelves could be necessary to fit odd sized bottles. Please refer to this page for more details.

We are an Authorized Distributor for all brands we carry. As such, all our wine fridges comes with original Manufacturer warranty. Please refer below for the different warranty period. The terms and conditions are subjected to the respective Manufacturer's.

Brandt - 2 years

Chateau - 1 year standard warranty, 5 years compressor

Eurocave- 2 years parts & service

EuropAce- 1 year standard warranty

Farfalla - 1 year parts, 2 years service, 5 years compressor

Kadeka - 1 year standard warranty, 5 years compressor warranty

Liebherr - 2 years standard warranty

Mayer - 2 years standard warranty, 6 years compressor warranty

Tecno - 1 year standard warranty

Valenti - 1 year standard warranty

Vintec - 1 year + 1 year*

If you have purchased your fridge from us and it is within warranty, please WhatsApp us at +65-8875-4638, or alternatively you can drop us an email at sales@winefridge.sg.

If you've contacted us, please rest assured we are looking into it with top priority and we will get back to you as soon as could.

If your fridge have went out of warranty, you may wish to consider our repair services here.

Yes, we do offer extended warranty depending on brands and models, and different types of warranty available for placement in a residential or non-residential environment. Chat with us to find out more.

We are an Authorised Distributor for all brands we carry and we do not recommend customers to purchase from Shopee/ Lazada as the sellers might not be authorised and might not be able to honour the same Manufacturers' Warranty.

At WineFridge SG, we truly value our customers and we strive to provide quality after sales service to our customers.

If you have any queries/questions about your purchase we would be happy to help! :) Please WhatsApp us at +65-8875-4638, alternatively you can drop us an email at sales@winefridge.sg

Wine fridges offers a wider temperature range as compared to a refrigerator and allows for wines to be served and stored at the right temperature.

There is no energy efficiency test requirement for wine fridges in Singapore. The estimate amount is just like a refrigerator or even lower as it wouldn't be expected to be opened as often as a refrigerator.

Noise level are pretty subjective and we would recommend you to drop by our showroom to compare it for yourselves before making a purchase. Book an appointment here.

Dual zones are designed to set 2 different temperature. For maximum efficiency, it is recommend to set the zones at least 5 degrees celsius apart.