FAQs


Payment Methods


  • Bank Transfer
  • PayNow to our UEN
  • Credit Cards (AMEX, MasterCard, Visa)
  • GrabPay
  • GooglePay
  • Cheque. Please note an additional $10 fee applies for cheque payment.
  • Take 3% OFF online pricing just by paying via bank transfer or PayNow to UEN click here for more information.

    Yes! you may opt for a 0% installment, please click here for more information.

  • Basic installation: Free for all brands and models
  • Disposal: Varies according to brand purchased
  • For more information about disposal fees please click here

    For in-stock items the average delivery time would be 2-4 working days
    For pre-order items please contact us to advise on the delivery date.

    For more information about deliveries please click here


    Warranty


    We are an Authorized Distributor as such all our wine fridges comes with manufacturer warranty please refer below as different brands come with different warranty period

  • Chateau - 1 year standard warranty, 5 years compressor
  • Farfalla - 1 year parts, 2 years service, 5 years compressor
  • Kadeka - 1 year standard warranty, 5 years compressor warranty
  • Liebherr - 2 years standard warranty
  • Mayer - 2 years standard warranty, 6 years compressor warranty
  • Tecno - 1 year standard warranty
  • Valenti - 1 year standard warranty
  • Vinnocave - 1 year standard warranty
  • Vintec - 1 year + 1 year*
  • Vnice - 1 year standard warranty
  • We are terribly sorry your wine fridge is not working the way it should be

    Please WhatsApp us at +65-8875-4638, alternatively you can drop us an email at sales@winefridge.sg


    Storage and Care Information


    For Freestanding fridges we recommend leaving a gap of no less than 2 inches on each sides of the fridges to allow sufficient space for airflow around the unit.

    You may use a damp cloth to wipe the insides and outsides of your wine fridge followed by using a dry cloth to dry the surfaces. Please minimise water contact with any electrical parts. Eg: control panel, compressor…

    Condensation in Singapore climate can be anticipated on the glass due to changes in to cold weather and humidity in Singapore. Not to be alarmed, you can easily wipe off the water. Happens across all models and brands.
    Quick fix: To reduce the condensation, an option is to increase the temperature of the wine fridge alternatively


    Different Type Of Wine Fridges and what they mean


    Freestanding wine fridges are designed to stand alone while Built-In wine fridge are designed to be installed into counters or cabinets

  • A single zone wine fridge allows you to set one temperature throughout the unit. This is ideal for consumers who only drink one type of wine and consumers that prefer a smaller unit in general.
  • A dual zone wine fridge has 2 cooling zones as such it has 2 independent cooling zones allowing you to set 2 different temperatures in each zone, this is ideal for consumers who drink both red / white or other types of wine
  • Compressor Wine Fridges systems: They are similar to your traditional fridges and refrigerants.

  • Thermoelectric Wine Fridges systems: They consist of a ceramic tile with electric current flowing through it. When a current is passed through it, one side of the tile will heat up and the other side will be cooled down. A thermoelectric wine cooler contains mini fans to evenly distribute the cold air.
  • As thermoelectric coolers lack the compressor units they are usually quieter, produce lesser vibrations and use less energy to function meaning to say it will be cheaper to operate.
    As compressor wine fridges have compressor units they are able to produce colder temperatures.


    Additional Information


  • We are an Authorised Distributor, we do not recommend customers to purchase from Shopee/ Lazada as the sellers might not be authorised. Hence warranty claims might be voided
  • At WineFridge.sg we truly value our customers and we strive to provide quality after sales service to our customers
  • If you have any queries/questions about your purchase we would be happy to help! :) Please WhatsApp us at +65-8875-4638, alternatively you can drop us an email at sales@winefridge.sg
  • A wine cooler offers a higher temperature range as compared to a refrigerator as the recommended temperature for wine is higher than other beverages like your juices or sodas as such this will oftentimes leave you with too cold wines which might not be ideal.

    On average, a compressor wine fridge consumes around 100 watts (W) per day.

    It costs an average of $16.5 per month. (Due to Singapore electricity Tariff of 22.93 Cents per kWh)